Lull Mengesha
Business ,Business ,Business
TipHub approached Mitiz Technologies with a vision to revolutionize how tipping works in the service and hospitality sector. Traditional cash-based tipping was becoming inconvenient, especially as customers increasingly rely on digital payments. TipHub wanted to create a fully cashless, instant, and transparent tipping platform.
Their requirements included:
A frictionless tipping flow using QR codes, NFC, and shareable links.
A no-app-needed experience for customers to ensure adoption.
Real-time dashboards for service workers to track tips and payouts.
An admin/business portal to manage staff, analyze tipping patterns, and process payouts.
Ultra-secure payment processing with global scaling support.
A simple UI for workers who may not be technically inclined.
The platform had to be intuitive, fast, secure, and capable of handling thousands of daily transactions.
Mitiz Technologies crafted a complete end-to-end tipping ecosystem.
We designed the tipping flow so a customer can scan a QR code or tap an NFC card and complete the tip within seconds. No app, no login—just instant tipping. This drastically improves customer adoption and convenience.
We developed a worker-facing interface where service professionals can:
View real-time tip notifications
Track daily and monthly earnings
Set up payout methods
Download reports
The interface is clean, fast, and mobile-friendly.
For businesses, we created a management system to:
Onboard employees
Generate QR codes or NFC cards
Review analytics and tip history
Manage payouts and payment settlements
Track performance metrics
Using Stripe API, we ensured fast, global, and PCI-compliant payment handling. Automatic payouts and multi-currency support were added to support international users.
We deployed TipHub on a scalable cloud-based backend capable of handling peak loads during events, peak hours, and multi-location hospitality businesses.